[2025 Latest Trends] How Will Regulation of Ride-Hailing Apps Change? A Lawyer Explains Key Forthcoming Issues, with a Focus on Fee Regulation

Attorney admitted in Japan
Keita Mashita
![[2025 Latest Trends] How Will Regulation of Ride-Hailing Apps Change? A Lawyer Explains Key Forthcoming Issues, with a Focus on Fee Regulation](https://zelojapan.com/wp/wp-content/uploads/2025/05/250514_img-top-608x336.jpg)
On 28 May 2025, Japan’s upper house gave the green light to its first AI-specific statute—the Act on the Promotion of Research, Development and Utilization of Artificial Intelligence Technologies (the “AI Utilization Promotion Act”). Designed to curb human-rights risks linked to AI, the new law lets the government investigate potential abuses and nudge companies to put things right. In this piece, we look at why the Act emerged, what it says, how it could reshape corporate practice, and where the conversation is headed next.
Graduated from the University of Tokyo Faculty of Law in 1997 and registered as a lawyer (Japan) in 2000 (member of the Tokyo Bar Association). After working at Nagashima Ohno & Tsunematsu, Porter, Wright, Morris & Arthur (U.S.), and Clifford Chance LLP, he joined ZeLo Foreign Law Joint Enterprise in 2020. His practice focuses on general corporate, investment, start-up support, finance, real estate, financial and other regulatory matters. In addition to domestic cases, he also handles many overseas cases and English-language contracts. He is also an expert in FinTech, having authored the article "Fintech legislation in recent years" in the Butterworths Journal of International Banking and Financial Law. His other major publications include "Japan in Space - National Architecture, Policy, Legislation and Business in the 21st Century" (Eleven International Publishing, 2021). Publishing, 2021).
Graduated from the Faculty of Law at the University of Tokyo (LL.B) in 2017. Passed Japan Bar exam in 2018. Qualified to Practice Law in 2019 (Daini Tokyo Bar Association). Joined ZeLo in 2020. Specializes in providing legal advice in cutting-edge technology fields such as AI, Web3, and Fintech, as well as a wide range of corporate matters including M&A involving Cross-border Transactions, Stock Options, Startup Finance, and Litigation/Dispute Resolution.
目次
On 28 May 2025, Japan’s Diet passed the Act on the Promotion of Research, Development, and Utilization of Artificial Intelligence–Related Technologies (hereinafter, the “AI Promotion Act”)—the country’s first statute dedicated exclusively to AI.
Rather than imposing hard-edged regulations or penalties, the Act empowers the national government to monitor technological trends, investigate misuse, and issue guidance to AI providers, thereby easing public concerns while encouraging the wider adoption of AI.
By contrast, the EU’s AI Act, scheduled to take effect in 2024, sets out a comprehensive risk-based regulatory framework with sanctions. Japan’s new law explicitly avoids punitive measures, signaling a policy preference for voluntary compliance and innovation-driven growth.
Two factors prompted Japan to introduce a basic statute despite already having sector-specific rules:
Against this backdrop, the Cabinet argued that a “Basic Act” was needed to fill gaps left by the Penal Code and various sectoral statutes, aiming to make Japan “the world’s easiest place to develop and use AI” while creating a model regulatory framework for other jurisdictions.
Article 1 (Purpose) sets forth the Act’s twin goals:
Article 3 (Basic Principles) underscores that AI is vital for economic growth and national security. It calls for:
Because the AI Promotion Act mainly empowers government action rather than regulating private actors, it imposes no direct penalties on businesses. Even so, Article 7 establishes a “duty of cooperation” for AI Utilization Operators—any entity developing or deploying AI in commercial activities.
Key takeaways:
1. Voluntary yet Visible Compliance
- Although the duty is formally non-binding, regulators may expect companies to respond to information requests and follow government guidance—especially where risks to individuals or society are identified.
2. Anticipate Investigations and Corrective Guidance
- The state is authorized to investigate serious misuse, publish findings, and recommend corrective steps. Companies should therefore ensure risk assessments, transparency measures, and guardrails are in place before rollout.
3. Forthcoming Guidelines Will Matter
- Expected guidance on content filtering, model explainability, and training-data transparency may inform contractual warranties, governance policies, and disclosure practices—both in Japan and across global operations.
4. Align with International Standards
- Multinational AI providers should benchmark their AI governance frameworks against emerging Japanese guidelines to maintain market trust and demonstrate responsible innovation.
The Act takes effect upon promulgation. Within three months, the government must:
An “ongoing review” clause requires the Cabinet to reassess the Act’s effectiveness in light of technological and socio-economic developments and to pursue amendments if necessary. Businesses should therefore:
Since day one, ZeLo has zeroed in on AI and other frontier technologies, studying the issues, testing them in practice, and building up deep expertise. Drawing on that experience, our dedicated team now advises a wide range of clients.
Whether you’re planning a generative-AI venture and need to fine-tune the business model or simply want a second opinion on legal points, we’re here to help. Feel free to get in touch.
This article is an English translation of the original Japanese article. Please click here for the Japanese original.
Source Materials
Reference
Cabinet Office, “Interim Report of the AI Strategy Council / AI Systems Study Group,” 4 Feb 2025 (Japanese).